Order Support
Waiting for your coffee or have questions about your order? You’re in the right place. Find everything you need to check your delivery status, track your order, or request a return.
Because every order matters — just like the moment you taste your coffee.
Shipping Information
Once your order is ready, we hand it over to our trusted express courier for fast and secure delivery, Monday through Friday (excluding holidays).
You’ll receive an email with your shipping details and a tracking link to follow every step of your coffee’s journey.
Track Your Order
Wondering where your coffee is? Go to the “Track Your Order” section and enter the order number you received via email. Monitor your package at every stage until it arrives at your door.
Returns and Refunds
Not satisfied with your purchase? No worries — you can return any product within 14 days from the date of delivery. To start the return process, you can contact us by email at eshop@misceladoro.it, call us at +39 090 696602, or send us a message on WhatsApp at +39 346 288 9506.Products must be unused, in their original packaging, and accompanied by the purchase invoice.
For full details, please visit our “Terms and Conditions” page.
Need Help?
We’re here for you! Contact us by email or phone — we’ll provide all the support you need.
